We're here to help...
Need a hand with your order or have a question about our furniture? The customer care team is here to help. Before you get in touch, it is worth having a quick look at our FAQs, where you will find answers to lots of common questions about delivery, assembly, returns and more.
Help with placing an order or tracking an existing one
Advice on product details, sizes and finishes
Support with assembly, missing parts or returns
Ways to contact us...
Live Chat
Our team is available
8am - 3pm
Monday to Friday
(Excluding Bank Holidays) Request a Callback Click to fill in a form and our team will call you within one working day. FAQ's Check our FAQ's to see if you can find the answer there. E-mail Use the form below to let us know how we can help!
8am - 3pm
Monday to Friday
(Excluding Bank Holidays) Request a Callback Click to fill in a form and our team will call you within one working day. FAQ's Check our FAQ's to see if you can find the answer there. E-mail Use the form below to let us know how we can help!
Please Note: If you have contacted our customer support team on support@bigfurniturewarehouse.com and haven't received a response within 24 working hours, please check your spam/junk folder. If it has incorrectly been picked up by your spam filter, it is important to add this email address to your safe senders in order to receive our responses and prevent these being missed.